Privacy Policy

At NYSpins we explain how we collect, use and protect your personal information when you access our casino services. This Privacy Policy sets out the types of data we process - personal, technical and transactional - the purposes for processing, who may receive data, and the options available to you. It also summarises our security measures, cookie and tracking use, and how you can request access, correction or deletion. Read this page to understand how your information is handled while using NYSpins.

Types of data we collect

Personal data

Name, date of birth, email address, phone number, postal address and identity documents provided for verification. Contact preferences and account credentials are also collected to operate your account.

Technical data

IP address, device type, browser details, operating system, language, location data and log information created when you visit the site. Technical data supports security, access and site performance.

Transactional data

Deposit and withdrawal records, payment method details, wager history, bonus usage and transaction timestamps. Transactional data is used for account management, payments and compliance checks.

How we use information

Process registrations and verify identity. Execute deposits and withdrawals. Manage bonuses and marketplace activity. Monitor account activity for fraud prevention and regulatory compliance. Communicate service notices, account updates and required legal information. Use aggregated, anonymised data to analyse platform performance and product availability.

Data protection and security

Data is stored with technical and organisational safeguards. Connections use encrypted protocols. Access to personal data is limited to authorised personnel and service providers on a need-to-know basis. KYC documents are retained securely. Retention periods vary by purpose and legal requirement; contact support to request specifics.

Cookies and tracking technologies

Cookies and similar technologies are used for essential site functions, analytics and optional marketing. You can manage cookie settings via the cookie banner and your browser. Disabling non-essential cookies may affect certain features, including personalised offers and saved preferences.

User rights

Access and correction

Request a copy of personal data held about you or ask for inaccuracies to be corrected via your account settings or by contacting [email protected].

Deletion and objection

Request deletion or object to processing where applicable. Requests are assessed against legal and operational obligations. Account closure does not always remove transactional records required for compliance.

Data sharing and third parties

We share data with payment processors, verification providers, game suppliers and other service partners to deliver and secure services. Data may be disclosed to regulators or law enforcement when required. Third parties process data under contract and only for agreed purposes.

Updates to this policy

This policy may be updated. Material changes will be posted on the site and, where appropriate, notified via your account. Continued use of NYSpins after changes indicates acceptance of the revised policy. For questions, contact [email protected].